Shipping Policy — ALVÉRIA
At ALVÉRIA, we are committed to making your shopping experience as seamless as possible. Every order is carefully prepared and shipped with attention to detail.
Order Processing
Orders are normally processed within 1–3 business days after payment confirmation.
Once your order has been shipped, you will receive a confirmation email containing your tracking information when available.
Delivery Times
Estimated delivery times may vary depending on the destination:
- European Union: approximately 3–7 business days
- United Kingdom: approximately 3–8 business days
- Other European destinations: approximately 5–10 business days
Please note that delivery times are estimates and may be affected by weekends, public holidays, customs procedures, or circumstances outside our control.
Shipping Costs
Free standard shipping is available on eligible orders.
Any applicable shipping charges will be clearly displayed at checkout before you complete your purchase.
Tracking
Where tracking is available, you will receive your tracking number by email once your order has been dispatched.
Delayed or Lost Orders
If your order appears to be delayed, please contact our customer support team at Contact@alveria.com with your order number.
If a parcel is confirmed as lost by the carrier, we will work with the carrier to resolve the issue and determine the appropriate solution.